When I first thought about job shadowing I racked my brain to find companies that were different and remotely related to the music industry. Then I remembered I knew someone whose company has done business with Clear Channel Radio and asked if she could help me find someone there to shadow for a day (networking is everything! ha!) After a few email exchanges the date was set for me to observe Shane Williams, the National Promotions & Integrated Marketing Coordinator for Clear Channel Radio in Dallas, on Thursday, March 24.

I had no idea what to expect when I arrived at the Clear Channel building. Shane met me in the lobby and gave a quick tour around the different studios: 102.1 The Edge, Mix 102.9, Lone Star 92.5, 97.1 The Eagle, 1190 AM. Most of the morning shows were on-air so I just peaked in through the glass doors. Then we headed down to his office where I learned a little more about his job.

Shane is in charge of the national clients, people wanting to advertise, at the different stations. He handles them all, whether it is through traditional media or non-traditional (website and events.) He also works on the big events like Edgefest and Freakers Ball dealing with the vendors and just about anything else.  Shane started working at Clear Channel as a promotions coordinator, moved on to the integrated marketing coordinator and now deals with the national promotions as well.

An important part of Shane’s job is protecting the Clear Channel brand. He filters the potential clients to determine which ones will or will not be kosher through association. On occasion Shane will come up with a creative promotion to put on a station’s social media networks, but that is mostly left up to the promotion coordinators.

I found it very refreshing that everyone working there was so friendly and laid back. From the promotion coordinators to The Eagle’s on-air personality Cindy Scull, everyone interacted with each other like they were all equals.

The most important skill Shane uses to be successful at his job is communication. Whether it’s with the directors above him or the clients he’s working with. I found it interesting Shane said the station always makes sure to get sound clips or screen shots of advertisements to send back to the client to show their investment being executed. It’s not a requirement to do this, but everyone puts in the effort to make the client feel good about Clear Channel.

Shane also stressed it is important to manage expectations of others. “Under sell and over deliver,” he said. This too applies to the expectations of people within the company and those choosing to advertise with them. He is also constantly prioritizing and following through with things.

Before lunch I asked Shane the generic, but valuable, question I like to ask every professional: What are the most important things about how to get a job? According to Shane…

  • Have Passion
  • Know something about the company or person interviewing you
  • Do anything to get your foot in the door

Shane also threw in do NOT ask unrealistic questions or be late during an interview.

Job shadowing has been one of the most constructive experiences I’ve had. I highly recommend it to any public relations student, whether you have an internship or not. It gives you the opportunity to seek insight on different corporations to helps determine what type or what direction of your career you want to take. I could only be so lucky to have a job at such a chill, yet exciting place like Clear Channel Radio. I really appreciate Shane taking the time out of his day to show me the ropes and answer all my questions!

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